1. General

Welcome to Inspired Creations. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before placing an order.

2. Products and Orders

  • All products, including handcrafted soaps, are made with care and natural ingredients.

  • We strive for accuracy in product descriptions, images, and pricing.

  • Orders can be placed via our online store or authorized sales channels.

3. Payment

  • Payment can be made via Cash on Delivery (COD), Bank Transfer, JazzCash, Easypaisa, or online card payments.

  • All online payments are securely processed through trusted gateways.

4. Shipping and Delivery

  • We deliver nationwide across Pakistan.

  • Delivery times may vary depending on location and product availability.

  • Customers will receive a tracking number once the order is shipped.

5. Returns and Refunds

  • Returns are accepted only for damaged or defective products within 7 days of delivery.

  • Customers must contact our support team for guidance on the return process.

  • Refunds will be processed after verification of the returned product.

6. Custom Orders

  • Custom or personalized soap orders are non-refundable unless there is a production defect.

  • All details of custom orders must be confirmed with our team before production begins.

7. Intellectual Property

  • All content on this website, including images, designs, and text, is property of Inspired Creations.

  • Unauthorized use of our content is strictly prohibited.

8. Liability

  • Inspired Creations is not liable for any indirect, incidental, or consequential damages resulting from the use of our products.

  • We ensure high-quality products, but results may vary based on individual skin types.

9. Privacy Policy

  • Customer information, including emails and addresses, is handled according to our Privacy Policy.

  • Data is used only for order processing, promotions, and customer support.

10. Changes to Terms

  • Inspired Creations reserves the right to update or modify these Terms and Conditions at any time.

  • Continued use of our website or services constitutes acceptance of the revised terms.